Shipping

When will my order ship – How quickly will I receive it?

Your order is produced at and shipped from state of the art facilities in Atlanta, Georgia.

Orders are generally prepared for shipping the business day following receipt of order.

These times may vary slightly during the peak season as the holiday approaches.

Note re: Christmas Shipping

From Dec. 14 to 16th, you will receive your order by Dec. 22 (in time for Christmas) if you select "2nd Day Shipping'

On Dec. 17th, you will receive your order by Dec. 22 (in time for Christmas) if you select "Next Day" Shipping.

After Dec. 17th, we will try our best, but we cannot guarantee receipt of your order in time for Christmas.

Thank you and Merry Christmas

Domestic shipping Shipping options (within the United States) range from mail (First Class or Priority) to courier Fed Ex economy 2 day service, or Fed Ex overnight (next business-day) service.

Please note that Next Business Day service refers to delivery time after shipment: orders are generally shipped the business day after receipt of order.

International Shipping We also ship around the world – and to just about everywhere and anywhere.

How Can I Check My Shipping Prices and Choices? You can easily check shipping costs and options simply by proceeding to check out, and then, without even being asked for your credit card number, filling in your name, address, and shipping address, and then, on the next screen, choosing a shipping option. You can still go back and continue shopping, and you won’t be asked for your credit card number until you actually complete your order . (After you place your order on-line, your credit card will not be charged until your order actually ships).

Secure Ordering We utilize state-of-the art secure ordering technology provided by Verisign .

Verisign is a recognized world-leader in Internet Security and secure ordering.

When you are asked for your credit card number you will be communicating with a Verisign secured server, which uses 128 bit SSL encryption. (You’ll see the Verisign symbol, along with a description of the Verisign process, beside the box where you are asked for your credit card number.)

Your credit card is authorized when you place your order, but not charged until your order ships.

If you need further information about Verisign, or the security of the ordering process, simply email us (CustomerCare@netkaleidoscope.com).

Can I order by phone, fax, or email? Yes!

Order By phone:

To order by phone, call our Toll-free OrderLine at

A specialist will call you back and take your order.

Order By FaxTo order by Fax, fax your order Toll-free to . Include your shipping and billing address, and your credit card number and expiry date. Be sure to include your phone number so we can contact you in case there are any questions.

Order By email:To order by email, send an email to CustomerCare@netkaleidoscope.com . Include your shipping and billing address, and your credit card number and expiry date. Be sure to include your phone number so we can contact you in case there are any questions.

The fastest way to order is Online!

If you are having a problem ordering, contact us at CustomerCare@netkaleidoscope.com, or call our toll-free Orderline at .

Problems with the ordering procedure or shopping cart: Problems sometimes arise from what is known as ‘corrupted cache’ on your system (essentially, information in memory has become disorganized – sometimes this can happen).

Often, logging out, or turning your computer off and then rebooting, will solve the problem.

Whatever the problem, don’t worry – drop us an email (or give us a call) and a specialist will contact you, and assist you in placing your order. (We try to get back to you immediately, but during the busy season it may take a little longer. If you haven’t heard from someone by the morning following your message, please feel to send another email or call again).

Custom Work Want something extra special or custom?

Contact us at Custom@netkaleidoscope.com.

Corporate, institutional, and government work a speciality.